LUX MOTORS LTD.
Privacy Policy
Last updated: August 22, 2026
Who we are
LUX MOTORS LTD. is a used vehicle dealership located at 6460 King George Blvd, Surrey, British Columbia V3W 4Z3. You can reach us at 778-675-4444 or [email protected]. This policy explains what personal information we collect, why we collect it, and what we do with it.
Information we collect
We collect information you give us directly when you contact us through our website, call us, or visit the dealership. That can include:
- Your name, email address, and phone number
- The content of any message or question you send us
- Details about a vehicle you are interested in or an appointment you book
- Your consent preferences, including whether you agreed to receive text messages
We also collect basic technical information such as your browser type and pages visited, through standard website analytics.
How we use your information
We use your information to answer your questions, book and confirm appointments, send service reminders, and provide customer support related to a request you already started with us. We do not sell your personal information.
Text messaging (SMS)
LUX MOTORS LTD. collects mobile phone numbers and SMS consent only from customers who provide them directly to us, either through a form on our website or in person at our dealership. Consent is collected through a checkbox that is not checked by default, and consent is never a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Message frequency varies based on your activity with us. Message and data rates may apply. You can reply STOP to any message at any time to opt out, or HELP for assistance. Full program terms are on our SMS Terms page. Questions about our text messaging program can be sent to [email protected] or 778-675-4444.
Sharing your information
We share personal information only with service providers who help us operate the dealership, such as our website host and our customer messaging platform, and only to the extent they need it to perform that service. We may also disclose information where required by law. As stated above, mobile numbers and SMS consent are excluded from all sharing and are never provided to third parties.
How long we keep it
We keep your information for as long as needed to serve you and to meet our legal and record keeping obligations, then we securely dispose of it.
Your choices
You can ask us to correct or delete your personal information, opt out of text messages by replying STOP, or unsubscribe from email at any time. Contact us at [email protected] or 778-675-4444 and we will take care of it.
Security
We use reasonable physical, technical and organizational safeguards to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
Changes to this policy
If we update this policy we will post the revised version here with a new date at the top of the page.
Contact us
LUX MOTORS LTD.
6460 King George Blvd, Surrey, British Columbia V3W 4Z3
778-675-4444
[email protected]